AREX Gymnastics Air Track Mat

At AREX Sports, we are committed to delivering your sports equipment and accessories safely and on time. We currently offer shipping across India through reliable logistics and courier partners.

1. Order Processing

• Orders are generally processed within 1–2 business days after successful payment confirmation.
• Orders placed on Sundays or public holidays will be processed on the next working day.
• Once your order has been dispatched, you will receive a shipping confirmation and tracking details through your registered email or mobile number.

2. Delivery Time

Estimated delivery time depends on your location, product availability, courier service, and other logistical factors.

• Metro & major cities: 2–5 business days
• Other locations: 4–7 business days
• Remote areas: 5–10 business days

These are estimated timelines and may vary due to weather conditions, public holidays, courier delays, peak-season demand, or other circumstances beyond our control.

3. Shipping Charges

Shipping charges, if applicable, will be displayed clearly during checkout before you complete your purchase.

Certain products or promotional offers may qualify for Free Shipping. Shipping charges may vary depending on the product, package weight, dimensions, and delivery location.

4. Delivery Coverage

AREX Sports aims to deliver products across India. However, delivery availability may depend on the serviceability of your PIN code and the courier network available in your area.

If a particular PIN code is not serviceable, we may contact you to request an alternative delivery address.

5. Order Tracking

Once your order has been shipped, you will receive tracking information.

You can use the tracking details provided by AREX Sports or our logistics partner to check the status of your shipment.

6. Delayed Deliveries

Although we make every effort to deliver orders within the estimated timeframe, occasional delays may occur due to:

• Adverse weather conditions
• Public holidays
• Natural disasters
• Transportation or logistics disruptions
• Incorrect or incomplete delivery information
• Remote or difficult-to-service locations
• High-volume sale periods
• Other circumstances beyond our reasonable control

If your order is significantly delayed, please contact our customer support team with your order number.

7. Incorrect Address or Contact Details

Customers are responsible for providing accurate delivery information, including:

• Full name
• Complete delivery address
• Correct PIN code
• Valid mobile number
• Email address

AREX Sports will not be responsible for delivery delays or additional shipping costs caused by incorrect or incomplete information provided at the time of ordering.

8. Damaged Packages

Please inspect the package at the time of delivery. If the package appears severely damaged or tampered with, we recommend documenting the condition with photographs or video and contacting AREX Sports as soon as possible.

For damaged, defective, or incorrect products, please refer to our Return & Refund Policy for the applicable procedure.

9. Multiple Products in One Order

If an order contains multiple products, AREX Sports may ship them together or in separate packages depending on product availability, warehouse location, package dimensions, and logistics requirements.

You may therefore receive multiple tracking numbers for a single order.

10. International Shipping

At present, AREX Sports ships within India only. International shipping is not currently available.

11. Contact Us

For questions regarding your shipment, delivery status, or tracking information, please contact our customer support team with your order number.

We will be happy to assist you.

AREX Sports — Built for Winners.

Premium-grade materials including durable alloy/steel components, high-strength plastics, and wear-resistant synthetic materials, depending on the product configuration.